Heating and heaters
Choosing the right heat pump for your spa
Thanks to its low operating cost, the heat pump ensures that you can significantly reduce your heating bill. Given the multitude of choices, criteria, technologies used and prices, it is not always easy to find your way around. It is therefore better to ask the right questions before buying to have all the cards in hand to choose the heat pump you need.
more information...My hot tub doesn't get hot, or not hot enough
You turned your spa on yesterday, but the water is still only lukewarm, or even cold? You might have a heater problem, but other - often more simple - reasons can also be the source of the problem. We'll explain, step by step, how to identify the cause of these malfunctions.
more information...Astrel Easy Heater model numbers
The Astrel Easy heaters are available in several versions, depending on the power, the type of flow detection and the sensor model installed on it. All references start with "PFEAR" and end with "00000" or "00001" (the last digit is not important). The three digits after the letters PFEAR provide the essential information on the heater configuration.
more information...Balboa redesigns its heater plugs
The Plug N' Click plug, which is already installed on almost all M7 heaters from the BP series, avoids the need for copper plates to connect the heater to the electronic board of your BP system and makes it much easier to replace your heater.
more information...My hot tub has a flow error
If the control system thinks that there is not enough water flowing through the heater to heat the spa safely, it will shut down power to the heater, and you'll most likely see an error message on the display screen. Different systems use different messages, but some common ones are FLO, FL, LF, dr, drY, PS, FL1, FL2 or Err1, depending on the model of the control system installed.
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